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about 1 month ago
DoubleTree
Salary band: Any
Location: Perth
Job type: Any
Contact: DoubleTree
Category: Bar Jobs
A Bar Waiter/Waitress with Doubletree by Hilton is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations.

What will it be like to work for this Hilton Worldwide Brand?

It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by HiltonT understands that doing the little things well can mean everything.

If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because it's at the DoubleTree at Hilton where the little things mean everything.

What will I be doing?

As a Bar Waiter/Waitress, you are responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations

  • Use every possible opportunity to gain knowledge in all areas of bar supervision

  • Ensure all tables receive their drinks and food as requested

  • Maintain the cleanliness of all equipment used during shifts

  • Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times.

  • Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents

  • Comply with Company Health & Safety, and Fire Regulations and procedures

  • Adhere to the Company disciplinary policy when necessary

  • Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques

  • Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it

  • Meet or exceed the monthly drink profit margin target



What are we looking for?

A Bar Waiter/Waitress serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Customer Service experience in supervisory or above capacity

  • A warm personality, attentive and smartly presentable

  • Ability to listen and respond to demanding Guest needs

  • Excellent leadership, interpersonal and communication skills

  • Accountable and resilient

  • Committed to delivering high levels of customer service

  • Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in similar role

  • Passion for delivering exceptional levels of guest service

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.Learn more now about Conrad Hotels & Resorts --- where you'll enjoy the luxury of being yourself. A high-profile destination More than doubling the number of Conrad properties by 2014 Conrad Hotels & Resorts celebrates 25 years of success in the hospitality industry.

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