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18 days ago
Rush UK
Salary band: Any
Location: Birmingham
Job type: Permanent
Contact: Rush UK
Category: Customer Service Jobs
We are currently recruiting for a team of party hosts for a brand new trampoline park opening in mid-October in Kings Norton, Birmingham. Trampoline parks are fast paced, fun, energetic and thriving leisure facilities, offering young children to adults a wide range of extreme activities, including fitness and training, and of course FUN.

The role post holder will be tasked with hosting all birthday parties and group bookings for both children and adults, ensuring all their needs are met at all times, and taking responsibility for delivering outstanding customer service.

You will be tasked with managing the booking process from start to finish; ensuring enquiries for parties are dealt with in a timely manner, ensuring you explain all facilities and the park in full. You will need to make sure all members of the group/party have all signed a waiver form, and delivering a safety briefing, to ensure all health and safety procedures are adhered to at all times throughout their visit.

You will need to be a great communicator and team player, as a lot of your time will be spent liaising with the food staff to ensure delivery of party food, birthday cakes and party bags are all timely and in full. Along with this, you will need to possess great communication skills, and you will be dealing with members of public, and dealing with potential problems with parents and upset children.

There are a number of positions available, full time, part time and supervisory roles, all on a shift rotation basis, and flexibility required to work evenings and weekends and also over holiday periods, as this is typically the busiest periods for trampoline parks.

Ideally you will have 2 years' experience in a customer facing role which has included cash handling, and you must be willing to undertake a CRB check immediately.

If this sounds like a challenge you'd relish, and sounds like the perfect role for you, please apply as interviews are available immediately.

The recruitment process is being managed by our trusted recruitment partners, Leisure People

Only those candidates who closely fit the outline criteria will be contacted.

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