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4 months ago
Prospects 4 Corporate Travel
Salary: £30k.pa
Location: Reading
Job type: Permanent
Contact: Recruitment Team
Category: IT Jobs

IT Performance Solutions Coordinator - Travel Industry, £30k p.a

Established Travel Company is looking for an experienced IT Performance Solutions Coordinator, that has worked within the Travel industry to drive projects to enhance the IT infrastructure of the company, provide technical services to support UK operations related to mid-office technologies for agent and online travel booking processes.  You will work closely with the development supervisor to produce time scales and appropriate development plans to enable project delivery within the group, whilst being very much hands-on.

The responsibilities of the Performance Solutions Coordinator are :

  • Create and modify system flows by converting project requirements into a live environment.
  • Scoping and implementing new products and systems
  • Proactive approach and ability to consider all department workflows from A to Z
  • Administer and program Cornerstone’s iQCX mid-office system
  • Analyse and troubleshoot programming bugs or issues
  • Create technical training documents for internal and 3rd party applications including product guides and user manuals
  • Conduct internal presentations and training sessions on internal and 3rd party products across multiple departments
  • Provide second level support for the Performance Solutions email & phone group
  • GDS script builds and maintenance
  • Auto ticketing maintenance and configuration

The skills & experience for the Performance Solutions Coordinator are :

  • Analytical mind with excellent problem-solving skills
  • Detail oriented, work well in a fast-paced environment and have excellent multi-tasking abilities.
  • Strong technical writing skills in English
  • Proficiency in Microsoft products: Outlook, Excel, Word
  • Ability to present to internal teams
  • Sabre QIK program writer
  • 3 years minimum Corporate Reservations experience or travel technology experience
  • Sabre GDS reservation system experience
  • Sabre script writer

To apply for the Performance Solutions Coordinator  - Travel Industry please click on the link below, alternatively please contact Prospects 4 Corporate Travel on.

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