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23 days ago
C&M Travel Recruitment
Salary: £20000 - £23000 per annum + bonus
Location: West London
Job type: Permanent
Contact: Shannon O'Callaghan
Category: Customer Service Jobs

Travel Sector - Post Travel Case Handler, West London, OTE £27k
Fantastic travel firm based in West London are seeking a professional, well-travelled, forward-thinking customer sales agent. This role will require someone who has excellent time management skills, is a strong communicator and a proven track record in sales. In return you will be rewarded with a competitive salary and an excellent benefits package.

Post Travel Case Handler responsibilities:

  • Retaning and maintaining package profitability post travel
  • Resolving issues with bookings by ensuring clients receive value and high quality service
  • Ensuring individual targets are kept to
  • Developing relationships with suppliers to ensure problems are resolved efficiently whilst maintaining margins
  • Providing customers with clear and concise advice, minimising issues arising and following compensation protocols
  • Attending familiarisation trips where necessary



Post Travel Case Handler requirements:

  • Sales background
  • Tenacious nature
  • Excellent communication skills
  • Self-motivated and highly organised
  • Excellent rapport building and negotiating skills
  • IT proficient
  • Familiar with Amadeus GDS
  • Fluent in a European language a bonus - not essential



This role would suit a candidate with a background within sales, ideally within the travel and hospitality industry. Experience of sales, compensation resolution and amending travel itineraries would be advantageous.


If you feel that this role suits your skillset then please or call Shannon on

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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