Pre departure customer services agent - Required for this expanding travel company based in North London. They are looking for a travel industry professional with a background in reservations or customer services and will pay up to £20,000 + up to £3,000 bonus and benefits.
Pre departure customer services agents duties
-Dealing with pre booked clients who have generally booked an upmarket cruise holiday to provide them a very high level of customer service in regards to any questions they may have before departure
-Upselling clients where ever possible to a more luxurious cabin, excursions, extra days at the start and end of their cruise, insurance etc
Pre departure customer service agents skills required
-Travel industry experience is a must be it as a reservations agent, retail travel consultant or customer services agent
-Strong phone manner
-Experience in sales
-Ideally some cruise knowledge
If you are interested in the above role please call Duncan onquoting DT46708 or send your cv to email@example.com
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