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21 days ago
Travel Futures
Salary: £22k plus bonus & excellent benefits
Location: Central/West End, South West London, West London, Richmond, Surbiton
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Customer Service Jobs, Graduate Travel Jobs, Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs

Pre-Departure Travel Advisor – Luxury Travel - South West London - Up to £22,000


A Pre-departure Travel Advisor is required by a leading luxury travel company who have a reputation for customer service excellence.  As a Pre-departure Travel Advisor you will be going the extra mile for customers who have booked their holidays, helping to enhance their pre-travel customer experience and thus upholding the reputation for customer service that this multiple award winning travel company has successfully earnt.  As Pre-Departure Travel Advisor you will provide an exceptional post-booking customer service to various travel customers thus ensuring that all requirements are fulfilled accurately, efficiently and within the pre-determined timeframes.


The key responsibilities for Pre-Departure Travel Advisor are:

  • Meet & exceed all service related SLA’s
  • Complete assigned tasks efficiently and accurately within the given deadline
  • Respond to phone and email enquiry within given timeframes
  • Track all communications via the company CRM 


The key skills required for Pre-Departure Travel Advisor are:

  • Track record in a service orientated environment
  • Strong organisational skills & excellent attention to detail
  • Ability to work under pressure and to set deadlines
  • Clear verbal and written communicator with a high standard of English grammar and spelling
  • Be a natural relationship builder
  • Travel and Tourism qualification would be an advantage
  • Be flexible to travel overseas when required 


To apply for the Pre-Departure Travel Advisor position please click on the link below or call Travel Futures

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