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4 months ago
DCV Technologies Ltd
Salary: £35k
Location: London
Job type: Permanent
Contact: Anna
Category: Training Jobs

Our client specialises in Worldwide Tailor-made Holidays to destinations such as Africa, Europe, Australasia, North and South America and the Middle East.

They are seeking someone to join their account management team as a product implementation support consultant. You will provide support to clients for the online booking tools and travel software offered by the company.

You will have a high level of client service skills, as well as a working knowledge of online booking tools.

Main Responsibilities:

·         Implement products and services to help support the client’s needs

·         Provide ongoing support of these implementations

·         Picking up relevant calls and emails from the Help Desk and completing them in a sufficient time

·         Run training and demonstration sessions as and when required for contractors and clients

Requirements:

·         1 year minimum Concur experience

·         Sabre knowledge

·         Strong business communication skills

·         Exceptional client service

·         Strong presentation skills

·         Able to conduct training, face to face and virtually

·         High attention to detail

·         Ability to multitask

·         Previous travel industry experience desirable


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