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29 days ago
Travel Futures
Salary: £28k - 32k per year + bonus & benefits
Location: London
Job type: Permanent
Contact: Richard Ennis
Category: Language Jobs, Product Manager Jobs, Tour Operator Jobs, Travel Consultant Jobs, Travel Executive Jobs

Product Manager (French Speaking) – Luxury Travel  - Up to £32,000 plus excellent benefits - South West London

A Product Manager (French Speaking) is required by a leading luxury travel operator.  As Product Manager (French Speaking) you will ensure the optimum performance of your French Travel Product portfolio, ensuring maximum revenue yields, help raise customer service levels as well as maintaining the integrity of the travel product data held within the reservations system, website and other areas. The ideal Product Manager (French speaking) will have a background in a product role for a tour operator and will be fluent in French.

The key responsibilities for Product Manager – French Speaking are:

  • Act as the key contact for all French Product queries and take ownership of problems or questions concerning the daily running of the French travel portfolio
  • Analyse the sales position weekly and provide a written report to the relevant Product Director
  • Inform Marketing weekly of poor performing travel product so that they can be promoted accordingly
  • In conjunction with the Product Director organise and lead training on new French travel product
  • Conduct regular checks to ensure that ad hoc discounts or price increases have been applied
  • Analyse customer service report to understand customer feedback and, as above, take necessary corrective action; ensure that product failings have been identified by the Customer Service Manager

The key skills required for Product Manager – French Speaking are:

  • A background in Product and contracting within the travel industry
  • Fluent French speaker – market experience of France advantageous but by no means essential
  • Effective bed balancing - load factors to be in line with company targets
  • Commercially astute pricing recommendations
  • Accuracy of data held on the product portfolio and speed of completing
  • Quality of training provided to sales staff in regard to product
  • Your level of product knowledge - required to be the expert and ‘go to’ person
  • Personal attributes - clarity and frequency of communication; team player; positive can-do attitude; responsiveness

To apply for the Product Manager – French Speaking position please click on the link below and apply through Travel Futures

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