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19 days ago
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Product Operations Assistant


DCV Technologies Ltd
Salary: £17k-£20k
Location: London
Job type: Permanent
Contact: HR Department
Category: Operations Jobs
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Our Client, an award-winning tour operator and specialist within the Travel industry are now seeking a Product Operations Assistant. Have you ever thought of getting into a product role and be able to use your knowledge and experience? Now this is your opportunity.

Within your role you will be

·         Responsible for monitoring and management of upcoming tour departures.

·         Loading and checking departure data with great accuracy.

·         A key attention to detail Is required for this to pick up any discrepancies and have the initiative to question this.

·         Researching innovative ideas for new excursions.

·         Communicating with internal and external partners.

·         Responsible for all post sales operational queries, and assist in the resolution of any complaints, pre, during or post tour.

·         Creating invoices for our DMC business and generating invoices for the cruise business.

·         Assisting in the development and growth of the cruise business, from both a product perspective and a commercial one.

Skills Required:

·         Experience in the travel industry, ideally in the operations department and looking for further responsibility.

·         Motivated and proactive individual with a strong team ethic.

·         Competency in Microsoft Word, Excel and Outlook.

·         Eye for detail, excellent time-management and organisational skills that will enable efficient multi-tasking and prioritisation.

·         Ability to manage workload under pressure, prioritise, follow-up and ensure all tasks are performed on time.

·         Proven writing skills, including ability to accurately proof and develop customer literature.

·         Excellent communication and interpersonal skills.

·         Confident speaking with partners both on the phone and face to face.

Our Client, an award-winning tour operator and specialist within the Travel industry are now seeking a Product Operations Assistant. Have you ever thought of getting into a product role and be able to use your knowledge and experience? Now this is your opportunity.

Within your role you will be

·         Responsible for monitoring and management of upcoming tour departures.

·         Loading and checking departure data with great accuracy.

·         A key attention to detail Is required for this to pick up any discrepancies and have the initiative to question this.

·         Researching innovative ideas for new excursions.

·         Communicating with internal and external partners.

·         Responsible for all post sales operational queries, and assist in the resolution of any complaints, pre, during or post tour.

·         Creating invoices for our DMC business and generating invoices for the cruise business.

·         Assisting in the development and growth of the cruise business, from both a product perspective and a commercial one.

Skills Required:

·         Experience in the travel industry, ideally in the operations department and looking for further responsibility.

·         Motivated and proactive individual with a strong team ethic.

·         Competency in Microsoft Word, Excel and Outlook.

·         Eye for detail, excellent time-management and organisational skills that will enable efficient multi-tasking and prioritisation.

·         Ability to manage workload under pressure, prioritise, follow-up and ensure all tasks are performed on time.

·         Proven writing skills, including ability to accurately proof and develop customer literature.

·         Excellent communication and interpersonal skills.

·         Confident speaking with partners both on the phone and face to face.


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