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8 days ago
Sea Chefs
Salary band: Any
Location: UK
Job type: Permanent
Contact: Sea Chefs
Category: Cruise Jobs
River cruises offer daily new perspectives, goals and challenges. For the ships of renowned tour operators, we are looking for crew members who will bring team spirit, professionalism and friendliness on board - Europe's Rivers awaits you!

Key areas of responsibility:


Head of administration
Responsible for the implementation and maintenance of the quality and accounting standards, rules and regulations in the administration department as laid down in the hotel management manual
Responsible for the adherence to all specified written regulations, verbal instructions and tasks given by the shore-side hotel operations and the hotel manager
Responsible for the ship's clearance, ship's cashbook, passenger / crew accounting, reception (front office / back office), crew list, ship's certificates
Reports to the hotel manager for all matters relating to the purser desk operation and to manage efficiently all financial details for all passenger and crew service issues aboard the ship
Knows and adheres to company regulations, SOPs and ISM, especially where relevant to the ship's operation
Operates in the interests of the owner and supplier at all times
Maintains an accurate and up to date manual for completion of responsibilities as laid out in job description
Performs the end of cruise reports and analysis according to the preset scheme
Deals with any passenger queries regarding accounting matters
Oversees the supervision of the passenger service at the front desk
Supervision of the crew purser
Oversees passenger embarkation and disembarkation and medical disembarks
Always available as a contact and to motivate the crew in the department
Responsibility for the careful handling of all equipment and machinery in the department
Responsible for planning, organising, delegating special functions in the department
Organises vacation schedules in the administration department together with the hotel manager


Qualification:


Several years' experience in accounting and administration
Experience in managing complaints
Computer knowledge of the relevant IT systems and Word, Excel, e-mail
Fluent in English (written and spoken); if possible knowledge of an additional foreign language
Training skills gained within the hotel business or (on-board) cruise ship experience


Requirements:


Ability to work under duress and on his/her own initiative, good decision-maker
Reliable, trustworthy person, maintaining confidentiality
Administrational skills, costs, currencies and quality awareness
Self-assured and calm manner towards staff, passengers and authorities
Good leadership skills, capable of motivation, service and quality orientated
Good communication skills
Well-groomed and of clean appearance


Please understand that we do not return application documents.

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