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8 months ago
C&M Travel Recruitment
Salary: £35000.00 - £45000.00 per annum
Location: London
Job type: Permanent
Contact: Duncan Tingle
Category: Business Travel Jobs

QC and GDS support managers Required For this expanding TMC based in the city. They are looking for an experienced QC and GDS Support Manager who will be responsible for the configuration of their QC system and point of sale scripts, and general GDS support.The role will require hands on involvement in building QC checks and scripts, identify opportunities to improve current procedures, and work with the GDS support team to resolve general GDS queries and roll out new functionalities and tools.The ideal candidate has a full understanding of the end-to-end TMC business process, commercial awareness and excellent knowledge of Sabre. They will pay up to £45,000 + befits and they will look at office based or homeworking.

QC and GDS support managers duties
-Build and maintain mid-office QC checks
-Build and maintain point of sale QC tools
-Work closely with internal stakeholders to identify QC requirements
-Document all existing and new QC processes
-Periodically review QC and support processes and implement updates and changes if necessary
-Manage and support a small team of support consultants
-Provide key staff and management with regular updates
-Test and implement new GDS functionalities
-Good general IT knowledge, ability to install and uninstall applications and to interpret error messages
-Strong knowledge of MS Office, in particular Excel (formulas, pivot tables, etc)
-Basic understanding of databases and SQL queries

Knowledge and Experience requirements
At least 3 years experience in supporting and implementing a mid office QC system, e.g. GDSX, Compleat, or iQCX.
-Experience writing point of sale scripts using e.g. Travelport's Scriptwriter Plus or PNR Assist, or Sabre Scribe,
-Understanding of webservices and xml
-Support and manage a small team
-Manage expectations and influence stakeholders across the business
-Ability to manage multiple projects and set priorities
-A good understanding of the role of a TMC in business travel
-Excellent written and verbal communication skills
-Ability to systematically analyse errors and find /suggest solutions
-Strong knowledge of MS Office, in particular Excel (formulas, pivot tables, etc)

If you are interested in the above role please call Duncan onquoting DT50670 or send your cv to duncan@candm.co.uk

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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