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8 months ago
Prospects 4 Corporate Travel
Salary: Salary Up To £26k
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Business Travel Jobs

Rail Consultant – Business Travel, London, up to £25K basic

Our client who are an award winning TMC that provide a truly first-class travel management service tailored to each client’s requirements urgently seeking a Business Travel Rail Consultant. They are looking for a Rail Consultant - Business Travel who excels in customer service and understands the need to continue to provide a seamless service to their customers in all areas of the travel management process.

The responsibilities of the Rail Consultant - Business Travel:

  • Providing clients with a cost-effective solution for all rail travel requests
  • Suggest cost saving methods to clients, offering combination fares and split ticketing where available.
  • Use Evolvi to book domestic rail journeys
  • Book Eurostar journeys
  • Resolve Refunds, Exchanges and any invoice queries.
  • Build and retain rapport with clients quickly and confidently
  • Provide a dedicated service to specific clients
  • Have a desire to exceed client expectations
  • Comply with client policies and guidelines
  • Meet all deadlines as required, internally or client driven
  • Strive to achieve individual and team objectives

The skills required for the Rail Consultant - Business Travel are:

  • Previous Business Travel experience
  • Knowledge of Evolvi booking system is desireable
  • Excellent knowledge of rail fares and the UK Rail Network
  • Experience with UK Rail refunds and exchanges
  • Excellent communication and organisational skills
  • Ability to work as part of a team and independently
  • Be customer/service orientated
  • Have the ability to work under pressure and take responsibility for decision making
  • Make effective use of resources available to complete tasks to agreed deadlines
  • Good attention to detail
  • Able to use Microsoft Outlook, Word and Excel

If you wish to apply for the role of Rail Consultant - Business Travel, please click the link below or call Prospects 4 Corporate Travel on

Alternatively apply online via our website javascript:void(0); where you can register your CV, get job alerts and see all of our current vacancies.

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