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11 days ago
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Reception Manager - 4 Hotel and Spa - Competitive Salary and Bonus


360 Resourcing
Salary band: Any
Location: Cheshire
Job type: Permanent
Contact: 360 Resourcing
Category: Customer Service Jobs
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Job Description:

Excellent Opportunity for an experienced RECEPTION MANAGER to join this beautiful 4* Hotel and Spa. My client operatea a collection of first-class 4 star hotels in key locations across the UK. Renowned for their attention to detail, each hotel has an individual character and style, but all six are united in their relaxed professional approach to service and hospitality. In addition to stylish guest rooms and suites, the hotels offer contemporary meeting facilities, an extensive spa with treatments and fantastic dining options. We have an opportunity for a Reception Manager within our Cheshire property. Reporting into the Hotel Operations Manager you will be responsible for the management of reception and reservations within this busy hotel. Key responsibilities Management of the front office team including Reception Manager and Reservations Manager Ensuring levels of customer service and operational standards set out by the hotel company are delivered to a high standard to aid guest satisfaction and repeat custom To ensure clear communication between reservations and reception and reception to housekeeping and all other hotel departments Working closely with the Operations Manager to ensure all staff are trained and developed to brand standard The successful candidate will be a strong communicator, comfortable dealing with people across all levels of the business up to and including director level. An accomplished hotel reception manager you will be used to setting and achieving a range of KPI's and will lead, motivate and inspire your team to achieve the highest possible standards of customer service. You will currently be a Reception Supervisor, Reception Manager, Reservations Manager, Revenue Manager or Front of House Manager. You will need to be competent and preferable an experienced OPERA user/manager. If you want to work for a dynamic and forward thinking company as Reception Manager then Apply now and make your next career move.
Job Description:

Excellent Opportunity for an experienced RECEPTION MANAGER to join this beautiful 4* Hotel and Spa. My client operatea a collection of first-class 4 star hotels in key locations across the UK. Renowned for their attention to detail, each hotel has an individual character and style, but all six are united in their relaxed professional approach to service and hospitality. In addition to stylish guest rooms and suites, the hotels offer contemporary meeting facilities, an extensive spa with treatments and fantastic dining options. We have an opportunity for a Reception Manager within our Cheshire property. Reporting into the Hotel Operations Manager you will be responsible for the management of reception and reservations within this busy hotel. Key responsibilities Management of the front office team including Reception Manager and Reservations Manager Ensuring levels of customer service and operational standards set out by the hotel company are delivered to a high standard to aid guest satisfaction and repeat custom To ensure clear communication between reservations and reception and reception to housekeeping and all other hotel departments Working closely with the Operations Manager to ensure all staff are trained and developed to brand standard The successful candidate will be a strong communicator, comfortable dealing with people across all levels of the business up to and including director level. An accomplished hotel reception manager you will be used to setting and achieving a range of KPI's and will lead, motivate and inspire your team to achieve the highest possible standards of customer service. You will currently be a Reception Supervisor, Reception Manager, Reservations Manager, Revenue Manager or Front of House Manager. You will need to be competent and preferable an experienced OPERA user/manager. If you want to work for a dynamic and forward thinking company as Reception Manager then Apply now and make your next career move.

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