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10 days ago
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Reception Shift Leader - Leeds


Crowne Plaza
Salary band: Any
Location: Leeds
Job type: Permanent
Contact: Crowne Plaza
Category: Customer Service Jobs
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Reception Shift Leader

As a Reception Shift Leader your role will be to ensure that the highest standards of hospitality and welcome are demonstrated at all times. You will be responsible for ensuring that your team are fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information onto the guest whenever the possibility arises in order to maximise hotel sales.
The successful Reception Shift Leader candidate must be able to demonstrate that they can multi task effectively whilst leading a team to deliver excellent customer service.

The successful candidate will have previous experience of leading others within a front office capacity and will ideally have knowledge of a hotel front office system.
You will be reporting directly to the Front Office Supervisor and Front Office Manager and will eventually be trained as a Duty Manager.
Reception Shift Leader

As a Reception Shift Leader your role will be to ensure that the highest standards of hospitality and welcome are demonstrated at all times. You will be responsible for ensuring that your team are fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information onto the guest whenever the possibility arises in order to maximise hotel sales.
The successful Reception Shift Leader candidate must be able to demonstrate that they can multi task effectively whilst leading a team to deliver excellent customer service.

The successful candidate will have previous experience of leading others within a front office capacity and will ideally have knowledge of a hotel front office system.
You will be reporting directly to the Front Office Supervisor and Front Office Manager and will eventually be trained as a Duty Manager.

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