16 days ago
Are you THE ONE?
We are currently looking for a Reception Supervisor with a passion for delivering outstanding service to join our professional and friendly Reception team at St. James' Court, a Taj Hotel, London. This person will be responsible for providing a passionate, charming and attentive service delivery to all guests and visitors according to our service standards in order to ensure guest satisfaction.
You will have previous experience within a four / five star hotel in the same capacity and have an outgoing personality, excellent communication skills as well as an excellent command of the English language. You will be an ambassador of the hotel and therefore have a true passion for dazzling our guests and exceeding their expectations.
As Reception Supervisor at St. James' Court, a Taj Hotel, London your role will include allocating and blocking rooms for arrivals, keeping in mind all requests etc. received, and liaising with housekeeping and room service for all such arrangements, Ensuring everyone follows the minimum standards for check in and check out at all times, Coordinating staff meal breaks and ensure staff punctuality, assisting in the induction of new employees and Ensuring each area is adequately staffed and that the associates are well presented i.e. grooming and uniform.
Why are we THE ONE for you?
St James' Court, a Taj Hotel, London
Taj Hotels Resorts and Palaces is part of the Indian Hotels Company Limited (IHCL) and is also part of the TATA Group, one of India's largest organisations.Taj Hotels Resorts and Palaces owns and operates 93 hotels in 55 locations across India with an additional 16 international hotels in the Maldives, Malaysia, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East and employ over 13000 people.
Taj Hotels Resorts and Palaces, London is located in Westminster in Central London and consists of two distinctly individual properties where guests can enjoy a range of restaurants, bars, meeting and event rooms, a Wellness Centre together with a gym and Taj Khazana, a luxury lifestyle boutique which celebrates and supports the creative talent of Indian artisans.
St. James' Court, a Taj Hotel, London is situated around the award-winning Shakespearean Courtyard and is an English classic showcasing the charm of one of Britain's finest hotels. With 338 bedrooms this 4 star deluxe hotel is crisp and elegant, with an easy charm that is reserved, yet attentive, we strive to make each visit more pleasurable and memorable for our guests. This is where guests are also able to enjoy a range of Food & Beverage facilities in the Hamptons Bar, The Cellar Room and Bistro 51, where a sophisticated soft, warm dcor create a timeless setting to enjoy the sumptuous choice of signature dishes (European and Pan Asian Cuisine).
Across the courtyard is the flagship of Taj Hotels Resorts and Palaces in Europe;Taj 51 Buckingham Gate Suites and Residences, Taj Hotels, London our 5 Red Star propertyis located in the heart of Westminster, minutes from Buckingham Palace. The 84 luxurious and elegant suites offer the space and exclusivity of a private home with their own separate kitchen and living area and overlook the Westminster city area or the award-winning Shakespearean Courtyard and Victorian fountain. Guests can enjoy our recently opened Kona restaurant with a menu offering a contemporary take on European cuisine and the Riviera with locally sourced ingredients.
We believeour people are the key to excellent service delivery and our success depends on you. We are devoted to creating a fun, friendly and creative environment where your work is valued and rewarded. Your journey with us will be one of personal development and career growth, enjoyment and fun that will enrich you for a lifetime!
For more information about our two properties, please visit and .
In return for your hard work and dedication we are offering:
A competitive salary
Life Insurance (if applicable)
Creative and friendly environment with great career progression opportunities
Strong development opportunities with a dedicated Learning & Development Manager overseeing our team of qualified departmental trainers
Incentivised Departmental Trainers programme
Generous associate recognition / award programmes
Associate Holiday Programme; 10 Complimentary Stays in Taj Hotels Resorts and Palaces properties worldwide, (based on availability)
50% discount off Food & Beverage at our sister restaurants; Quilon, the Michelin starred restaurant and the Bombay Brasserie as well as our restaurant Bistro 51 along with discounts at Bank Restaurant.
Free meals and uniforms whilst on duty
Free laundry and dry cleaning of work uniform.
Automatic enrolment in the Company's pension scheme.
Subsidised Chiropody Appointments
Apply now if you are ready to take on a new challenge.
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