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7 days ago
Hotel Du Vin
Salary band: Any
Location: Hampshire
Job type: Permanent
Contact: Hotel Du Vin
Category: Bar Jobs
Our appeal is all down to our attitude. Simple yet sophisticated. Informal yet luxurious. Elegant yet unpretentious. It's a commitment to doing the little things brilliantly. We're justifiably proud of our collection of 16 townhouse and city-centre properties. Each Hotel du Vin has its own character, shaped by the architecture, history and sensitive conversion of the original building. At the heart of each, our bistros serve French classics with a British twist. And thanks to our close relationships with vineyards and winemakers, our cosy, low-lit bars offer many of the world's finest and best-kept secret wines.

In return you get to work for great brands with like-minded people with an award winning benefit package including:


A range of fabulous flexible benefits to help you outside of work - including health & life insurance.
A contributory Pension Scheme
A Childcare scheme providing tax credits on any childcare you may be paying.
Service Charge (department specific) which will be performance driven
Free uniform
Annual People Awards
Amazing People Engagement and Activity Plan
Employee assistance scheme to help you navigate through life's challenges
Generous holiday entitlement
Fantastic company discounts including staff rates & Food & Beverage discounts at all of our exciting locations
Major high street discounts -helpful when buying things to treat you or others!


Reception Supervisor

Job Description:

We're rightly proud of our hotel and friendly, informative teams of staff who love looking after our guests. As Reception Supervisor you will be supervising the Front Office Team and ensuring that all front office procedures are delivered with personality. You will be required to supervise the reception desk during the shift, assisting with check in and check out of our guests ensuring that all requirements are met during their stay. You will be expected to be a point of contact for our guests should they have any queries, answering the telephone, providing assistance and delivering amazing hospitality. Reception Supervisors must be organised, a good communicator and a hands-on supervisor. Experience in a front office team of a similar quality hotel is required and previous experience of working with Fidelio / Opera is beneficial. You must have passion for hospitality and deliver service with a smile.

Take morning coffee or afternoon tea in our Bar 20, dine al fresco in the charming 18th century walled garden or enjoy hearty, classic French dishes and local flavours in the cool ambience of our trademark bistro, all within the walls of our hotel in Winchester. Taste the finest fizz or discover a wealth of wines with expert guidance from our Sommelier. Find a cosy nook to relax in the low-lit bar. Choose a cigar from the humidor and retire to the Cigar shack. Take advantage of the unique charms of the Ruinart room for an inspiring meeting, celebration or memorable wedding. And when the dream weaver beckons, we've 24 individually styled bedrooms to retire to. Big custom-made beds, hand sprung mattresses with Egyptian cotton bed linen, huge fluffy bath towels, drenching monsoon showers and roll top baths. It's a fairy tale ending to a fairy tale day.

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