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4 months ago
Salary band: Any
Location: Lancashire
Job type: Any
Contact: Networx
Category: Customer Service Jobs
Working in partnership with Preston City Council Mill Bank Wellbeing Centre houses and supports 36 homeless households with a variety of needs and aspirations.

We are looking for flexible and customer-focused Night Hostel Workers to join our team on a relief contract where you will have the opportunity to build on your skills and knowledge and become a part of the Places for People Living+ family.

What your role will be

As a Night Hostel Worker you will maintain the cleanliness and fabric of the scheme whilst demonstrating a patient and tolerant attitude towards residents. In this role you will carry out regular safety checks on communal and external areas, identify necessary repairs in external areas and pass all relevant information onto the appropriate person and ensure all administration of safety checks is up to date.

You will carry out effective, regular cleaning of communal areas and void properties and provide nightly handover reports on relevant activity throughout your shift to other colleagues with in the project work team liaising with them to resolve problems of any nature at your work place.

As this is a relief role required to cover any absence, holidays or additional resource requirements, your weekly hours will vary. However the working hours of your shift will be 9pm - 9am as we support a 24 hour service on site. Therefore we welcome applications from individuals who can offer a flexible approach to their working days as at times you may be asked to cover a shift at short notice.

Your background

You will have experience working with at-risk service users, ideally within homeless, recovery or mental health services coupled with an understanding of health and safety practices in the workplace.

Ideally you will have some understanding of support planning, risk assessments and be able to evidence at interview your commitment to delivering excellent customer service.

Strong communication skills, the ability to prioritise your work load and an empathetic character are essential.

Finally, you will enjoy working as part of a team whilst being able to demonstrate what a successful 'team player' looks like and where you meet this. As you will be lone working, it is essential that you can work effectively and safely on your own using your initiative.

This post is subject to a satisfactory disclosure from the Disclosure and Barring Service.

What we offer you

Recognised by Investors in People as a Gold Status employer, at Places for People we really do care about our employees. We know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves.

In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement; childcare vouchers; high street discount vouchers; free counselling; free flu-jabs; opportunities to get loans, plus many other benefits. This opportunity also offers career development and the opportunity to gain valuable experience within the Places for People Living+ family to pursue other internal vacancy opportunities.

About us

Places for People Living+ provides a range of personalised accommodation, support and care services to help people with complex needs live independent, fulfilling lives. This means so much more than just a roof over their heads. Part of the Places for People Group, Living+ supports people in many ways, tailoring its services to meet their needs and helping them live independently in a place they can call home.

What's next

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. This can be found in the 'your background' section above and the Job Profile attached to this advert in the 'additional information' tab.

Please note that vacancies may sometimes be withdrawn prior to the closing date if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive and Dropbox.

If you have any questions please call the recruitment team on .

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