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5 days ago
The Hotel Collection
Salary band: Any
Location: Cheshire
Job type: Permanent
Contact: The Hotel Collection
Category: Hotel Jobs
Part Time Reservation Agent
More about the role

Handling telephone and internet enquiries through to booking
To work as a team to achieving departments and hotel targets
Greeting guests over the phone in a friendly, courteous manner
Recording reservation information accurately
Recording requests for special accommodation and suites
Creating opportunities for enhancing the guest experience through promoting additional services offered
Dealing with assigned incoming correspondence, emails and reservation messages in a timely and accurate manner

What we are looking for in you:
To successfully fill this role, you should maintain the attitude, behaviours, skills, & values that follow:

Excellent written and verbal English
Good interpersonal skills
The ability to work well as part of a team
Good numeracy and literacy skills
Flexibility
Tact and diplomacy
Patience
Self-motivation
A warm and open personality
Problem-solving skills
Good organisational skills
Proven sales skills
Experience of computerised hotel reservation booking system advantagous

Salary and benefits:
Benefits are non-contractual and may vary according to status and length of service.

16,500 pro rated, dependant on experience
Substantially discounted stays across the Group including friends and family
28 days holidays including bank holiday allowance
Discounted Food and Beverage
High Street Discount incentive scheme
Service incentive scheme
Eye care vouchers
Free meals on duty
Complimentary use of the Hotel leisure facilities
Excellent training and developmet opportunities

If this sounds like you, then please press apply and include your CV and covering letter, detailing you current/most recent remuneration as part of our online application process.
NO AGENCIES
Housed in an extravagant historic mansion, The Shrigley Hall Hotel, Golf & Country Club enjoys a quiet location with breathtaking views across the Peak District National Park and the Shrigley golf course.
The accommodation offers 148 elegant bedrooms with a selection of premium and deluxe standards.
The Shrigley Hall Hotel is situated in the quaint village of Shrigley, near Macclesfield in Cheshire (within easy reach of the M6 and M56; just 15 minutes from Manchester Airport).

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