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4 months ago
Camden Dining Group
Salary band: Any
Location: UK
Job type: Permanent
Contact: Camden Dining Group
Category: Customer Service Jobs
Reservationist- Camden Dining

We are offering a fantastic opportunity to work with some spectacular and award winning venues such as Shaka Zulu, Gilgamesh and The Cuban, which are based in the heart of Camden.

We are looking for a telephone reservationist to join our team, this is a full time position. Our reservations office is open 10am-10pm, 7 days a week. Ideally you will be flexible to work evenings and weekends. Hours will may vary depending on busy or quiet periods.

Roles and Responsibilities

Answering all calls in a timely and professional manner
Entering reservations into the relevant venues' Opentable system
You must be aware of all the restrictions for any special offers, or vouchers that are running and take any codes accordingly when guests call to book
Answering guest enquiries via email and phone
Providing a very high customer service
Being up to date with all our venues' menus, events, and offers

Skills and Requirements

Good level of written and spoken English
A friendly and professional telephone manner
Strong IT skills
Experience using Opentable booking system is ideal, but training can be given
Good time management
Organisational skills
You must work well in a team
Work well under pressure at busy times

We are offering a competitive salary for applicants as well as development opportunities within the business. This is a unique opportunity to join our dynamic and growing business. We also offer a generous staff discount to enjoy across all our exciting venues.

Kindly apply with a cover letter and CV, and we will be in touch with successful applicants.

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