German Speaking Reservations Agent
One of the world's leading cruise ship operators, offer a diverse, exciting and international working environment and are looking to strengthen the Reservations team. The Reservations role is key to driving sales as the front face of direct sales to guests. The team build strong relationships with German guests on the phones and consistently exceed their expectations by delivering an exceptional customer experience on each call to help them get booked on a cruise. Their knowledge of the product is unparalleled and this team make sure that each guest benefits from an outstanding service.
The Reservations Team enjoy a varied role and take in-bound calls to assist guests and travel agents to book cruises and match their individual requirements to book the right holiday for them. A background in sales would be an asset in this role or previous experience in a call centre. In return we offer a competitive salary.
Candidates must have;