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10 days ago
Travel Futures
Salary: €20,000 - €28,000 per annum
Location: Ireland
Job type: Permanent
Contact: The Travel Recuitment Experts
Category: Business Development Jobs, Operations Jobs, Travel Consultant Jobs, Travel Executive Jobs

An exciting role as Reservations and Operations Executive has just become available at one of the UK’s oldest and most-renowned travel companies.  As Reservations and Operations Executive you will be making and managing group travel bookings.  This role is for a German Speaker and is based in Dublin.

 

As Reservations and Operations Executive you will;

  • Be expected to develop an in-depth knowledge of the travel product that the company sells
  • Take responsibility for the qualifying, quoting and conversion of ad-hoc group travel, and converting opportunities
  • Ensure the successful and profitable operation of all group travel handled such as booking all services, issuing vouchers & invoicing clients
  • Be expected to understand your client base and provide the most up-to-date and relevant products to clients
  • Be expected to become familiar with each marketplace in which the company operates
  • Need to deliver on the key performance indicators of the Account Development Team
  • Organise and accompany potential and existing clients on FAM trips and inspections trips if necessary
  • Negotiate with travel suppliers to obtain the best possible rates
  • Liaise with the product team when necessary
  • Aim to provide the highest possible standard of customer service

 

As the ideal Reservations and Operations Executive you will be fluent in both English and German and have some experience working in a Tour Operator with a comprehensive industry knowledge.  You will be committed to delivering exceptional customer service and meeting both personal and collective targets and therefore be comfortable working autonomously as well as within a team.  You will be a results driven individual, highly accurate and well-organised with an excellent attention to detail.  The ideal candidate will have great communications skills, both written and verbal, with a polite and professional telephone manner as well as the ability to quickly build rapport with others. 

 

 

  

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