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19 days ago
Travel Futures
Salary: £17.5k plus bonus
Location: City, East London, North London, South West London, West London
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Admin Jobs, Customer Service Jobs, Graduate Travel Jobs, Retail Travel Jobs, Tour Operator Jobs

 

Travel Reservations Consultant – London Travel Company - £17.5k + bonus & benefits

 

Travel Reservations Consultant is required by one of the capital’s coolest travel companies that is highly regarded for their excellent customer service and niche travel products.  As Travel Reservations Consultant you will play a key role in the delivery of booking products to customers whilst delivering the highest standards during the customer experience

 

As Travel Reservations Consultant you will

  • Sell travel products and services by phone or email
  • Deliver excellent service in compliance with company travel policies
  • Ensure travel reservations are entered correctly with suppliers
  • Escalate all incoming complaints in line with the company complaint policy
  • Process individual & group booking request
  • Upsell additional product as appropriate at every opportunity
  • Maintain an excellent product knowledge on the entire product range by attending regular trade nights and fam trips
  • Convert sales calls to reservations at the highest rate at the highest possible margin
  • Buy and source product at the lowest possible cost for maximum margin

 

As Travel Reservations Consultant you will have a passion for the travel industry and have a desire to provide the best customer service.  As Travel Reservations Consultant you will have excellent communication skills and be driven by a desire to be the best.  The Travel Reservations Consultant will suit someone that is a travel or non-travel graduate or has background in customer service in a call centre or retail.  An excellent opportunity for someone to start a career in the travel industry.

 

 

 

To apply for Travel Reservations Consultant, or for your career in the Travel Industry, please send your CV to Travel Futures and apply below.

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