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19 days ago
DCV Technologies Ltd
Salary: £23,000 plus commission
Location: London, West London, South London
Job type: Permanent
Contact: Chloe
Category: Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs, Travel Executive Jobs

An award winning specialist travel company have a fantastic opportunity for a Reservations Consultant.

Responsibilities

• Convert new enquiries into firm sales across our destinations product portfolio

• Reach monthly targets while driving exceptional customer service

• Recommend and sell the right wedding to each of our wedding couples based on their needs including any extra services that may enhance their wedding day

• Demonstrate excellent knowledge of all aspects of marrying in our destinations including documentation, seasonality, types of venues, logistics and expert advice

• Handling a small portfolio of weddings and providing full assistance to clients in the run up to their wedding in a personal and professional manner

• Meet potential and existing clients to discuss their wedding plans

• Take responsibility for the clients' complete satisfaction with the company, going the extra mile to ensure their expectations are exceeded

• Liaise with our suppliers in the Mediterranean to ensure client requirements are met and sales are closed quickly and efficiently

• Invoicing clients & suppliers

Requirements

• Essential: Minimum three years front-line sales experience (travel or events preferred)

• Essential: exceptional and proven sales and customer service skills

• Essential: positive “can-do” attitude and passion for sales and weddings

• Desired: Minimum one year or over in the weddings industry (venue or destination)

• The desire and initiative to achieve and surpass targets

• Good track record of sales success

• Good knowledge of Greece, Cyprus, Italy, Malta, Croatia and Portugal

• Strong attention to detail

• Ability to work under pressure and deliver to monthly targets

• MS office proficient and IT savvy

• Excellent written and verbal communication skills.

• Resourceful and practical; can think on your feet and solve problems quickly and effectively

Job Type: Full-time

Experience:

• Weddings: 1 year (Preferred)

• Travel Sales: 3 years (Required)

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