about 1 month ago
Over 30 years experience in luxury travel and an excellent reputation in their industry. A fantastic salary and benefits package is offered for an experienced Travel or Reservation Consultant with destination knowledge of the USA or Caribbean. This permanent role will offer a salary of up to 19645 plus overtime for Saturday hours and extra commission ofper year. About the Role: Actively work with your team by demonstrating positive example, and carry out designated tasks as requested by your Reservations ManagerAttend supplier training sessions, plus on-going delivery of accurate product information as a resultEnsure any impact on sales issues you uncover, are always referred to your Reservations Manager, to be solved together. Where relevant to also refer to the Head of Reservations.Responsible for providing exemplary customer service at all times as an example to other team membersYou will be responsible for liaising with Travel Agents and the general public to discuss individual holiday requirementsOffering advice and guidance to clients specific properties and itinerariesYou will be required to handle multiple bespoke quotes and see the whole process through to the sale completionActing as a point of contact for the client on the lead up, during and after their trips Essential Skills & Experience Previous travel experience within tour operator or travel agencyKnowledge of USA or Caribbean destinationsPrevious experience working on Galileo or Dolphin would be an advantageExcellent customer service skillsFlexible and committed approach About The Benefits Monday - Friday 9.00 -5.30 and Saturdays 9.00 - 1.00 on a rota basis, paid as overtimeSalary of 19,000-19645Commission paid annually with OTE ofper annum 23 days holiday per annumContributory pensionOpportunity to travelFree parking To ApplyIf this sounds like a role you will LOVE, please send your CV to We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.