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20 days ago
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Reservations / Customer Service After Sales Consultant


Travel Trade Recruitment
Salary: Up to £19000 per annum
Location: South East London
Job type: Permanent
Contact: Joe Bartholomew
Category: Ticket Jobs
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If you have experience in customer service, well organised and can handle a high level of incoming reservations calls this could be a great career move for you!
This leading independent company is looking for a bubbly & energetic Reservations/Customer Service and After Sales Consultant with a can-do-attitude, to join their very busy team in the heart of London.
You will be expected to deliver excellent customer service, build rapports with our clients and process all incoming reservations in line with the company brand.

Job Activities:
*To offer after-sale assistance and have a passion to go the extra mile to help with customers' replies to queries and booking amendments
*To handle all incoming complaints in line with the company complaint policy
*To help customers with shifts or swaps using their flexi-tickets
*Selling theatre tickets and ancillary services by phone or / Tel:
Please note that only candidates who meet the shortlisted requirements will be contacted
If you have experience in customer service, well organised and can handle a high level of incoming reservations calls this could be a great career move for you!
This leading independent company is looking for a bubbly & energetic Reservations/Customer Service and After Sales Consultant with a can-do-attitude, to join their very busy team in the heart of London.
You will be expected to deliver excellent customer service, build rapports with our clients and process all incoming reservations in line with the company brand.

Job Activities:
*To offer after-sale assistance and have a passion to go the extra mile to help with customers' replies to queries and booking amendments
*To handle all incoming complaints in line with the company complaint policy
*To help customers with shifts or swaps using their flexi-tickets
*Selling theatre tickets and ancillary services by phone or / Tel:
Please note that only candidates who meet the shortlisted requirements will be contacted

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