Travel Reservations manager - Required for this expanding niche travel company based in the centre of Cardiff. They are looking for an experienced travel reservations or retail manager/team leader ideally with a passion for ski. They pay up to £35,000 basic + up to 5k bonus,
Travel reservations managers duties
-Plan and implement a sales strategy across the Company's brands designed to maximise profit and revenue growth, including pricing, offers, and promotions.
-Set targets and rewards for the sales team to maximise revenue and profit. Sales team at the moment is 2 people but will grow to 8 in the next 12 months
-Continually monitor the performance of the sales team, identifying areas for improvement.
-Ensure enquiries from all channels are dealt with in line with Company guidelines, monitoring where necessary to assess quality and training requirements
-Monitor customer payments, keeping track of deposits and balances according to the terms of the relevant suppliers, ensuring revenue is secured.
-Personally develop B2B opportunities to generate third-party bookings.--Recruitment of necessary staff into the sales team.
-Implement a programme of systems and product training from induction through to ongoing staff learning and development, including the organisation of fam trips.
-Manage and motivate the team where you have overall responsibility for tasks, delegating responsibilities and workload where appropriate.
-Conduct regular performance reviews with your team members, identifying areas for improvement, and completing the appropriate paperwork to Company guidelines.
-Provide regular reports on sales and profit to the management team.
-Manage effective relationships with all suppliers.
Travel Reservations managers skills required
-Travel industry reservations/team leader management experience is a must
-Target driven and the experience of driving a sales team to achieve and go beyond targets set weekly
-Ideally a passion for ski but this is not essential
-Experience of conducting 1-2-1s and appraisals
-Experience in recruitment
If you are interested in the above role please call Duncan onquoting DT52690 or send your cv to firstname.lastname@example.org
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