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11 months ago
C & M Recruitment
Salary: Negotiable
Location: Guildford
Job type: Permanent
Contact: Sarah Merry
Category: Travel Manager Jobs

Reservations Manager £Good plus great perks

This European travel group are looking for an experienced Reservations Manager to join their team. You will be looking after a team of reservations agents selling holidays and ensuring that you are driving optimum sale and customer service performance.

Reservations Manager - Features:

  • You will be managing 3 direct reports and a wider team of approximately 25 agents
  • You will manage the day-to day activity of your collective teams
  • You will drive sales and ensure that everyone is going the extra mile for the customer
  • you will be managing and developing the team leaders
  • Carry out monthly appraisals
  • You will develop email and chat functionality within the team

Reservations Manager - Skills Required:

  • You must have experience of managing a reservations / sales / call centre team previously with proven success
  • You will be an inspiring leader with a proven record of leading team and coaching and developing
  • You will have experience of managing sales and service teams - ideally in the travel industry and or call centres
  • You will be customer centric and able to keep team spirit strong

    This is a wonderful opportunity to work for a fabulous business - please apply asap to find out more.

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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