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13 days ago
Travel Futures
Salary: Up to €28k plus bonus & benefits
Location: Manchester, Belfast, Edinburgh, Ireland
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Operations Jobs, Reservations Jobs, Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs

Reservations / Operations Executive – Dublin – Up to €28k plus bonus & benefits

 

Reservations / Operations Executive is required by a leading global travel company, who operates in over 200 markets worldwide, to work at their friendly regional office in Dublin. As Reservations / Operations Executive you will play a key role in the creation, reservation and operation of group travel for clients to Ireland.

 

As Reservations / Operations Executive you will be:

                     Understand your client base and provide the right products and prices within client deadlines

                     Become familiar with each market place: who are the competitors, expectations, how they work, etc

                     Deliver on the key performance indicators of the Reservations Team which include, quote turnaround times, conversion levels on enquiries, % return on offer

                     Organise and accompany clients, potential clients on FAM Trips, inspection trips if necessary

                     Maximise profit margins on all tours and sell additional services whenever possible

                     To negotiate with suppliers to obtain the best possible rates, liaising with the product team when necessary

                     Achieve customer excellence by taking all necessary steps to ensure the successful operations of the tour

 

The Reservations / Operations Executive will have a background in the travel or hotel industry and be looking to develop their career with a market leader.  As Reservations / Operations Executive you will have excellent communication and people skills with a passion for customer service, whilst also having strong attention to detail, being highly accurate and being able to work under pressure and to deadlines.  This Reservations / Operations Executive role is an excellent opportunity to join an award-winning travel team!

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