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18 days ago
Abbatt Property Services
Salary band: Any
Location: London
Job type: Permanent
Contact: Abbatt Property Services
Category: Customer Service Jobs
Residential Concierge Position: Residential Concierge Location: Central London Salary: up to 8.50 per hour Job type: Temporary *Looking for a permanent job? Accepting a temporary job automatically qualifies you for permanent roles. Summary of job: Work within luxury apartments based in Central London. This job is all about having a positive and friendly attitude as well as giving a warm and polite welcome. Previous concierge experience is desirable but not required, however an excellent level of customer service is a must! Key responsibilities: Meet and greet residentsAnswer enquiries by telephone or callers to the deskAssist residents, guests and visitors with individual requestsCheck and screen all visitors, guests and contractor staff, ensuring they have permission to be present in the building. Report any suspicious/unusual behaviour, calling the police if necessaryReport any security/health & safety issues, incidents and complaintsReceiving and safekeeping of all parcels/registered mail.Notify residents of any deliveries to arrange collection from the front deskIssuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keysEnsure relevant preventative measures are undertaken in case of fire and emergency procedures Requirements: Maintain a smart appearance at all times, wearing staff uniform or a suitEnsure high level of customer serviceA current CRB is desirable

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