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5 months ago
Radisson Blu Edwardian
Salary band: Any
Location: Middlesex
Job type: Any
Contact: Radisson Blu Edwardian
Category: Bar Jobs

At the heart of Edwardian Hotels London is a simple founding belief-: that from back of house to the boardroom we are all Hosts. Everyone is encouraged to express their individuality and initiative, and to bring their passion to work. (We may wear uniforms, but we don't believe in uniformity.)

Everything we do is driven by a desire to exceed our guests', clients and partners expectations. To surprise and delight. To make the time our guests choose to spend with us genuinely exceptional. So that even the shortest stay with us, will last long in their memory. Everyone who works here does this every day across our portfolio of brands, in highly prestigious locations in London and beyond.

For 40 years Edwardian Hotels London has built upon this ambition, and as a family owned company we're proud of the freedom our independence this gives us to grow our business on a relentless and memorable curve - upwards.

With an enviable collection of luxurious distinctive hotels and restaurants such as The May Fair Hotel, Radisson Blu Edwardian London Hotels, Steak and Lobster, Scoff and Banter, May Fair Kitchen, Annayu and May Fair Bar; in the most desirable locations of the UK's most vibrant cities, EHL's vision is unique: To Be Memory Makers.

Key Responsibilites

A day in the life of a Food and Beverage Service Assistant

Every day has something different to offer. Theres never a dull moment from meeting new friends to getting ready to meet new friends. Creating that special memory for our guests takes real passion and practice, we do lots of both here. We work hard but we also play hard, work should be fun as well as rewarding.

Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Be a warm and friendly host welcome guests in a warm and genuine manner.
  • Deliver service with a WOW, from taking orders to delivering the finished product with a high level of customer service and a winning smile, making that special memory.
  • Prepare all areas and equipment in order to be ready to deliver an exceptional service.
  • Be confident in handling cash and payments in accordance with the company standards.
  • Keep all areas clean, organised and tidy before and on-going during hours cleaning front of house and back of house areas where necessary.
  • Manage guest expectations in a confident and timely manner, taking responsibility to ensure that our customers requests are fulfilled to the best of your ability. Using your own initiative as an individual and team to execute a memorable experience for the guest.
  • Ensure all health and safety and operational procedures are adhered too
  • To maintain and achieve a high level of product knowledge using this knowledge and your personality to become a confident seller of the menu.

To be successful in this role, we are looking for someone who can demonstrate the right attitude, behaviours, skills, and values in order to be the very best at what they do.

You will have the following:

  • Positive Yes I Can attitude
  • Good command of the English language and communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or within a team
  • Passion of food and beverage

We Believe In Developing and Delighting Our Hosts So You Will Receive:

  • Competitive Salary
  • Complimentary 2 night stay in a luxury Edwardian Hotel of your choice(after 1 years service)
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, friends and family
  • Discounts on food and beverage up to 50% in all Edwardian restaurants and bars
  • Discounts on Spas and beauty treatments
  • Hot meals and salad bar, teas, coffees and juices provided each day
  • Uniforms provided per role requirement

All Hosts must have valid permission to live and work in the United Kingdom. Verification of documentation will be undertaken as part of the recruitment process.

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