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5 months ago
Mccarthy Recruitment Ltd
Salary band: Any
Location: Lancashire
Job type: Permanent
Contact: Mccarthy Recruitment Ltd
Category: Customer Service Jobs
Job Role: Retail Supervisor / Team LeaderLocation: Salford Quays, CheshireSalary: 7.35 per hour Full-time hours (30+)Exciting opportunity for a Retail Supervisor / Team Leader to join our team! This highly successful famous bakery offering is the UK's leading bakery food on the go retailer and is opening more stores through its most successful franchise! Serving millions of hungry customers every day their products are delicious, fresh and affordable. Their shops are vibrant, down to earth and your role as a retail supervisor / team leader you will be central to ensuring a great customer experience in store. You will deliver high standards, serving customers in a friendly, professional and efficient way. The stores are great places to be - non-stop and with lots happening they offer a fun filled and vibrant working environment. Their loved and famous products speak for themselves and they want supervisors / team leaders to ensure that their teams are supervised and motivated. Ideally you will have some experience of supervising a team in a customer service environment however, full training will be provided and all we really want is a warm, energetic personality with lots of passion for service. As an employer they pride themselves on training and development. APPLY NOW and start your journey to a fantastic career! THE ROLEThis is a full-time (30+ hours), permanent role with fantastic progression opportunities! Candidates must be fully flexible in working hours and will be required to cover various shifts with early morning starts from 5.00/6.00am. As a shift supervisor you will be required to lead a small but busy team, ensuring that the customer is at the heart of your store. Your guidance will be essential to ensuring great products, service and a friendly and efficient atmosphere. Supervisors / Team Leaders run the store shifts, you will motivate a team through your own infectious enthusiasm and be fully responsible for the day to day activities in store. Keeping an eye on the detail you will be welcoming and be part of the team as well providing hands on support. ROLE RESPONSIBILITIESThe main areas of the Team Leader / Supervisor responsibilities include: Working closely with the Manager / ensuring that our customers get great products and a friendly service from a motivated teamGetting involved in food preparation, managing hygieneEnsure that the store looks visually presentable, tidy and cleanEnsure cleaning schedules are in place and followed by team members in order to maintain high standardsGuide the team and lead by example so that all procedures are adhered toAssist with staff rotas, shift patterns. breaksAssist with cashing up you will have good basic numeracyServe customers to the highest standards providing an exceptional customer experience every timeEncourage the team to up sell on products and drive salesMotivating the team to ensure great results Practical hands on role BENEFITS Training on all aspects of the roleCompetitive basic pay plus excellent benefitsA passionate and fun team environmentFantastic training and development opportunitiesDiscounts on food and beverages whilst on shiftRecognition SchemesJoin an established, successful franchiseOpportunities across multiple existing high profile brands with many more to come! THE CLIENTThey have strategic brand partnerships with the most recognisable coffee, sandwich, fast food and convenience retail brands in the UK market coupled with relationships with the leading fuel retailers in the UK they have an envious brand portfolio.Renowned for the ability to progress and develop they value their teams and offer exceptional training.The business started 15 years ago with just one site, today they trade from 350+ Petrol Filling Stations, 70+ branded coffee shops, 140+ Sandwich counters, 80+ country's leading bakery food on the go stores and they don't intend to stop there, they have many more brand partnerships in the pipeline!This role is in the most successful famous bakery offering franchise in the UK however excellent career progression is offered across their growing brand portfolio.

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