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18 days ago
Salary: £25k - 28k per year + Bonus & Excellent OTE
Location: Norwich
Job type: Permanent
Contact: Recruitment Team
Category: Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs, Travel Executive Jobs

Retail Travel Branch Manager - Norwich- up to £28k + bonus and excellent OTE

This well-established Travel organisation are currently seeking a Store Manager for one of their retail stores. The successful candidate will maximise sales, revenue and profitability of the branch through excellent sales performance and effective management of all resources. As Store Manager you will also have the opportunity to manage national events, and to be involved in national marketing and PR opportunities.

Key Responsibilities:-
- To maximise branch profitability through the achievement of sales and revenue budgets and a focus on cost reduction
- To motivate and develop a high performing team focused on delivering outstanding service and sales results
- To plan and implement local business development activity, which generates local demand and maintains our local competitive edge
- To effectively manage the assistant managers and teams to deliver results and increase productivity
- To ensure all customers are provided with excellent levels of service
- To ensure that all Best Practice is followed so that the branch operates efficiently

Key Skills required:-
- Excellent leadership and strong organisational skills
- A proven track record in delivering results
- An ability to motivate your teams and drive performance
- A track record of delivering outstanding customer service
- A consistent approach to managing performance
- Strong coaching and staff development skills
- A strong drive to progress yourself individually as well as the business
- An ability to build strong relationships and communicate effectively at all levels
- A positive attitude & enthusiasm which reflects our client’s values
- A creative approach to local marketing initiatives and an aggressive approach to local business development
- Previous management experience is preferred

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