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2 months ago
Travel Recruitment Solutions
Salary: Up to £17,300 plus great bonus & OTE
Location: Glasgow
Job type: Permanent
Contact: Kieran Boardman
Category: Reservations Jobs, Retail Travel Jobs, Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs

Retail Travel Consultant to Cruise Sales Consultant - Leading Tour Operator – Glasgow

Are you an experienced Retail Travel Consultant with some experience booking cruise holidays & cruise itineraries, and are you looking to become a ‘cruise specialist’? Then this could be the role for you

Our client, one of the UK’s largest long haul tour operators, is currently looking to recruit a number of Cruise Sales Consultants to handle reservations on their specialist ‘cruise’ team based in their well established & busy call centre in Glasgow.

*Please note that all experienced Travel Consultants will undertake a specialist ‘cruise’ training course for an initial period of 6 weeks

The Role

As a Cruise Sales Consultant you will work closely with a group of travel agency partners across the UK, and actively promote & sell our clients cruise product & brand. You will handle direct calls & travel requests from customers in a professional manner & within the set company guidelines, and specialise in selling & dynamically packaging long haul & European cruise products to match your customer’s exact requirements. You will offer your customers excellent destination & product knowledge, and ensure an extremely high level of customer services at all times. You will liase with various Ground Suppliers to obtain best rates & availability for your customers, and up-sell & promote a range of air & ancillary products to help maximise the revenue & profitability on each booking made. You will also handle any after sales administration duties as required, and deal with any problems or issues in a professional & efficient manner.


As a Cruise Sales Consultant you will have proven experience working in a similar travel sales or reservations based role for a UK based tour operator or independent travel agency, and have some previous experience selling cruise holidays & cruise itineraries as part of your role. You will have at least a basic knowledge of the European & Worldwide cruise markets, be extremely customer focused, and have the ability to meet, and where possible, exceed your customer’s expectations. You will be a self-starter, who is extremely well organised, and be able communicate effectively on all levels. You will also be very sales & target driven, and have the ability to maximise the revenue & profitability on each booking you make.

Salary & Benefits

Competitive basic salary on offer for the right Cruise Sales Consultant, along with a great bonus & benefits package, and sociable hours of work Monday – Friday (with the occasional Saturday on a rota basis)

To apply for this Cruise Sales Consultant role or to enquire about similar sales or reservations positions within the travel industry then please apply below quoting ref: KB455

For more details about how we hold and use your personal information securely in line with the current GDPR please view the Privacy Policy on the Travel Recruitment Solutions website.

* Please note that we are only able to contact applicants who have the exact experience our client is currently looking for; as per the above job spec

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