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4 months ago
Radisson Edwardian Hotels
Salary band: Any
Location: Warwickshire
Job type: Permanent
Contact: Radisson Edwardian Hotels
Category: Bar Jobs
At the heart of Edwardian Hotels London is a simple founding belief-: that from back of house to the boardroom we are all Hosts. Everyone is encouraged to express their individuality and initiative, and to bring their passion to work. (We may wear uniforms, but we don't believe in uniformity.) Everything we do is driven by a desire to exceed our guests', clients and partners expectations. To surprise and delight. To make the time our guests choose to spend with us genuinely exceptional. So that even the shortest stay with us, will last long in their memory. Everyone who works here does this every day across our portfolio of brands, in highly prestigious locations in London and beyond. For 40 years Edwardian Hotels London has built upon this ambition, and as a family owned company we're proud of the freedom our independence this gives us to grow our business on a relentless and memorable curve - upwards. With an enviable collection of luxurious distinctive hotels and restaurants such as The May Fair Hotel, Radisson Blu Edwardian London Hotels, Steak and Lobster, Scoff and Banter, May Fair Kitchen, Annayu and May Fair Bar; in the most desirable locations of the UK's most vibrant cities, EHL's vision is unique: To Be Memory Makers. Being a Memory Maker as a Room Attendant In this role, you will become part of the Edwardian family and work within Housekeeping in The May Fair Duties & Responsibilities As a Room Attendant, you will be responsible for ensuring the high standard of cleanliness and overall appearance of guest rooms, whilst keeping customer service at the forefront of all of what you do. With your outstanding attention to detail and a thorough knowledge on how to clean bedrooms and bathrooms, you will be responsible for performing the following tasks to the highest standards: Demonstrates excellent time keeping and completes duties assigned Creates 100% guest satisfaction by providing the company experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations Manage guest queries in a timely and efficient manner Ensure cleanliness and maintain Health and Safety Standards of all work areas Possess the ability to work under pressure and have strong organisational skills Strive to achieve departmental targets Comply with hotel security, fire regulations and all health and safety legislation Key Requirements Required essential experience skills and qualifications As a room attendant, you will always be working on behalf of our Guests and working with other Hosts. To be successful in this role, you will have a good command of the English language, both spoken and written and be able to maintain the attitude, behaviours, skills, and values that follow: Positive attitude Good communication skills Commitment to delivering high levels of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work on your own or within a team Previous experience in a similar role and in a similar style of operation preferred but not essential. Applicants should be pro-active and reliable. You should be able to work alone and within a team. Please note that this role entails frequent physical and manual handling aspects to include pushing, pulling and lifting, as well as kneeling and long periods of standing. We Believe In Developing and Delighting Our Hosts So You Will Receive: Competitive SalaryComplimentary 2 night stay in a luxury Edwardian Hotel of your choice(after 1 years service)Preferential accommodation rates for all Edwardian Hotels for Hosts, friends and familyDiscounts on food and beverage up to 50% in all Edwardian restaurants and barsDiscounts on Spas and beauty treatmentsHot meals and salad bar, teas, coffees and juices provided each dayUniforms provided per role requirement All Hosts must have valid permission to live and work in the United Kingdom. Verification of documentation will be undertaken as part of the recruitment process.

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