Erna Low is looking for a Sales & Administration Executive to join the team. This is a fantastic opportunity for someone looking to start a career within the ski industry with a really fun and social team based in SW London. The company has been selling ski holidays for over 80 years and the current team includes a number of long service staff.
The successful candidate will have a passion for the ski industry. Initially this is for a short term contract until March 31 2017.
This list includes (but is not limited to) some of specific tasks you will be required to do.
Sales & Administration
Answering calls and emails from prospective and existing clients, making and confirming reservations, taking payments, adding extras, booking travel etc.
Being the face/voice of the company on the telephone and email providing and researching information to ensure that accurate information given out
Running daily accommodation booking reports and weekly accommodation arrival reports and ensuring all bookings are confirmed correctly
Stopping, opening and amending the sales to ensure accommodation is correctly available to be booked online and by the sales team
Uploading special offers onto the reservations system and to the website
Actively selling additional extras to clients, correctly adding them to the system and invoicing
Booking and running weekly reports for taxi transfers, ski hire, ski passes and ski school.
Other General Duties
Dealing with client complaints and issues which may arise throughout the season
Assisting with ticketing client’s holidays
Completing client’s holiday information on their destination
Helping the accounts department investigate incorrect costs
Correcting any mistakes made in the booking process
Sending out post and assisting with mailings