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8 months ago
Travel Futures
Salary: Up to £25k
Location: Putney
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Customer Service Jobs

Sales & Concierge Coordinator – SW London – Up to £25k

·        Leading luxury travel company has an exciting opportunity for the right candidate to join our dedicated Sales & Client Concierge team to coordinate administrative and customer service support

·        Prestigious company with a sophisticated luxury product

·        Fantastic opportunity for someone with very high attention to detail and previous experience in business administration and customer service

·        Coordinate after-sales processes, document preparation, quality control and communication tasks

·        Excellent benefits include Half day holiday on your birthday, opportunity to travel overseas, company pension scheme, Cycle to work scheme and great social events!


As Sales & Concierge Coordinator you will be:

-          Coordinating a wide range of administrative responsibilities in the areas of Sales & Client Concierge (including confirmation documents, bespoke itineraries, invoicing checks and feedback processing)

-          Assist with Clients’ pre-travel queries in conjunction with the Client Concierge team.

-          Assistance with maintaining and updating various stock inventories including flights, hotel rates, booking offers and contracting notes onto our bespoke inventory management and booking system

-          Conduct independent research on resorts, accommodation, activities to support the Concierge team

-          Assist with hotel communications including room summaries, invoice checking and refunds


As Sales & Concierge Coordinator you will have:

-          Previous experience of administrative support requiring attention to detail essential with a passion for luxury travel

-          Attention to detail as a key strength

-          Good communication & numeracy skills

-          Enthusiastic, approachable team player

-          A professional, methodical approach, remaining calm under pressure

-          Excellent organisational skills



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