5 months ago
Are you an experienced Travel Reservations Manager or Sales Manager? My client, a well-known established luxury long-haul tour operator are seeking a dynamic, inspirational manager with solid experience of managing a successful travel sales team and a passion for luxury travel for an initial 15 month maternity cover. It is essential the successful candidate has experience of managing a team within the travel industry, along with a proven and consistent track record of excellent sales and customer service. This role will be based at my clients modern offices in Chester or for candidates outside of this area can be part office, part home based.
You will be responsible for the day-to-day management of the sales team, you must have the ability to inspire, motivate, engage and develop a team. A positive and results-driven individual, you will have excellent organisational skills and the ability to manage a high workload. You will be a clear and confident communicator who is resilient to pressure and have excellent customer service and problem solving skills.
-Deliver revenue and profit targets
-Support and develop each of your team to achieve their monthly/annual profit target
-Daily management of all sales leads, ensuring all are serviced to the highest standards
-Daily review of performance and leads
-Ensure your team are delivering the highest standards of service consistently
-Rota management, ensuring sufficient resources at all times
-Deliver "on the job" sales coaching
-Monthly 1:1's to discuss individuals development, training needs and performance
-Create a fun working environment, encouraging team work
-Previous experience of selling within the travel industry with a proven track record of consistent sales and high customer service feedback.
-Experience of working in a team leader/management role in the travel industry.
-A positive, energetic and outgoing person who is comfortable managing others in an inspirational and encouraging way.
-Motivated by achieving results through their team and feel at ease negotiating with suppliers.
-Proven skills in customer service and complaint handling is essential.
-Natural organiser, ability to multi task and high attention to detail.
In return an excellent package will be offered, including a competitive basic salary and bonus structure.
To further your career in this direction, call Lisa onor send your CV to Lisah@traveltraderecruitment.co.uk
26 days ago
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