Sales Support Administrator, up to £21K basic, Essex

Our client is a Luxury Travel organisation located in Essex and they are looking for a Sales Support Administrator to be responsible for developing European based tour programs, to help with the administration for tours, to distribute marketing material and to take bookings.

The responsibilities of the Sales Support Administrator are:

• Managing all aspects of organising tours – to include helping compile quotes, preparing and despatching letters of confirmation, invoices and receipts, securing ATOL certificates, preparing rooming lists, organising payments to suppliers.
• Supporting all individual customer products to include taking bookings and payments, making all necessary bookings with airlines, hotels, transport companies etc.
• Ongoing liaison with all relevant parties involved in delivering tours including airlines, ground transportation companies, hotels, ground tour operators, tourist authorities and negotiating rates with suppliers where appropriate.
• Attendance at trade shows to promote company tours and services.
• Constructing and organising detailed tour itineraries for our European offers.
• Compiling testimonials and carrying out customer surveys.
• Managing pre-tour Health & Safety considerations.
• To develop new or enhance existing tour products for Europe in conjunction with Sales and Marketing team.
• Some basic website administration.
• Maintaining records of payment schedules.
• Distribution of marketing material to relevant clients and maintaining records accordingly.
• Additionally, the individual will be involved in company strategy issues and the selection of new products and services.

The skills required for the Sales Support Administrator are:

• It is essential to the success of this role that the individual is organised, highly energetic and capable of managing a very busy and diverse set of responsibilities.
• The role requires an individual with a range of skills in administration, planning, marketing and communication.
• The chosen individual will need strong communication skills, able to liaise appropriately with a broad range of people, including suppliers, clients and officials, face to face, by telephone and in writing.
• Previous experience of the travel industry is desirable, as is a good understanding of a European language, preferably French.
• An interest in sport would also be of significant benefit.

Working Hours:

Standard office hours are Monday to Friday from 09.00 to 17.30hrs.

The Sales Support Administrator role would ideally suit someone that has a passion for sports, in particular Netball, Cricket and Rugby that has a background in travel administration.

If you wish to apply for the role of Sales Support Administrator, please click the link below or call Prospects 4 Leisure Travel on.
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