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2 months ago
C & M Recruitment
Salary: £22000.00 - £23000.00 per annum + benefits
Location: London
Job type: Permanent
Contact: Shannon O'Callaghan
Category: Travel Consultant Jobs

Sales Support Agent - Required for this luxury travel company based in a great location in London. They are looking for an experience sales support agent from the travel industry and will pay around £23000 + benefits.


Sales Support Agents, Duties:
-Assist where necessary to enable the sales team to achieve their team targets and to bring in bookings
-Confirm all services on behalf of the sales team
-Generate, check and format confirmation documentation for all bookings generally aiming for 24-48-hour turnaround from request to confirmation
-Support the sales team with booking amends and questions at times they are absent
-Liaise directly with clients regarding any involuntary changes to bookings and offer alternatives
-Maximising every opportunity to upsell and proactively offer additional services
-Take payments on behalf of the sales team where necessary
-Request invoices from suppliers and check costs against the bookings before sending to Accounts to ensure they are paid on time
-Take responsibility for problem solving in a professional and diplomatic manner to maintain customer service levels
-Office management tasks such as ordering stationary and organising maintenance to machinery when required

Sales Support Agent, Skills Required:
-Strong experience within the travel industry either in sales support or sales
-Exceptional customer service and rapport building.
-Excellent writing skills and command of English grammar
-Outstanding Attention to detail
-Strong sales approach
-Numerate and data literate
-Organised, but able to be flexible to juggle priorities
-An excellent time manager and strong team player
-Ability to multi-task and work under pressure and to deadlines

If this role is of interest to you , please apply by sending your CV to Shannon@candm.co.uk or call me onquoting SO51303

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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