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29 days ago
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Sales Support Assistant - Luxury Travel


Travel Trade Recruitment
Salary: Company Benefits
Location: Chester
Job type: Permanent
Contact: Lisa Harding
Category: Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs
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Working as a Sales Support Consultant for a leading luxury tour operator, you will take ownership of clients bookings ensuring that all details are accurate, all arrangements are in order of the client's expectations at all times. You will be responsible for ensuring all the finer details are exact, casting a critical eye over clients holiday invoices and producing accurate documents in a timely manner.

DUTIES WILL INCLUDE:
-Checking all relevant documentation ensuring that all bookings details are accurate
-Ensure documents are despatched in a timely manner
- Work closely with the other teams within the sales department
-Ability to monitor work volume and prioritise appropriately
-Produce and distribute confirmation, amendment and cancellation invoice documents
-Be an additional point of contact for the client and deal with any queries, questions, payments as part of the sale team
-Deliver exceptional customer care and build customer relationships
- Office based role Monday - Friday 09.00 - 17.30 or 9.30 - 18.00 on (a Rota basis) plus 1 in 4 Saturdays 09.00 - 15.00

EXPERIENCE REQUIRED:
To apply for this Sales Support Role you will need to have a good understanding of the Travel Industry. You will be a proactive and highly motivated individual who can deliver exceptional levels of customer service.

THE PACKAGE:
You will be offered a competitive salary plus benefits company benefits.


Working as a Sales Support Consultant for a leading luxury tour operator, you will take ownership of clients bookings ensuring that all details are accurate, all arrangements are in order of the client's expectations at all times. You will be responsible for ensuring all the finer details are exact, casting a critical eye over clients holiday invoices and producing accurate documents in a timely manner.

DUTIES WILL INCLUDE:
-Checking all relevant documentation ensuring that all bookings details are accurate
-Ensure documents are despatched in a timely manner
- Work closely with the other teams within the sales department
-Ability to monitor work volume and prioritise appropriately
-Produce and distribute confirmation, amendment and cancellation invoice documents
-Be an additional point of contact for the client and deal with any queries, questions, payments as part of the sale team
-Deliver exceptional customer care and build customer relationships
- Office based role Monday - Friday 09.00 - 17.30 or 9.30 - 18.00 on (a Rota basis) plus 1 in 4 Saturdays 09.00 - 15.00

EXPERIENCE REQUIRED:
To apply for this Sales Support Role you will need to have a good understanding of the Travel Industry. You will be a proactive and highly motivated individual who can deliver exceptional levels of customer service.

THE PACKAGE:
You will be offered a competitive salary plus benefits company benefits.



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