1290 jobs - 71 added today
246609 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me newest jobs similar to this one
18 days ago

Sales Support & Concierge Executive 

A sales support and concierge executive is required to join the sales support/operations department of outstanding travel company.

This varied role sales support role will involve the following:

Sales Support

  • Checking all bookings at confirmation and finals stage, ensuring that all details are correct, costs are as per invoices and deadline are noted.
  • Produce accurate documentation ensuring it is packaged and dispatched on time.
  • Assisting with telephone calls, taking messages as required.
  • Updating documentation as and when required.
  • Airline co-ordination to include: managing airline queues & ticketing using a GDS.
  • Processing refunds and amendments in.
  • Working with consolidators to ensure ticketing & payment deadlines are met.
  • Implement operational processes and streamline procedures as and when required, often taking on adhoc projects under own initiative.
  • Assist with work when sales consultants are on holiday or a fam trip.

Concierge Support

  • Be proactive in offering our Concierge service to all clients to include pre-booking spa treatments, dinner reservations and children’s clubs etc. when confirmations are sent to the client.
  • Follow up on this when travel documents are sent.
  • Work with the sales person to ensure that contacts are made with the hotel concierge at our preferred hotels.
  • For VIP clients and clients booking special trips ensure that a bottle of wine and welcome letter is arranged at their first hotel.
  • For VIP clients – pre-book limo transfers
  • For all clients pre book seating & any special requirements at the time of ticket issue.


Requirements for the role:

Preferably experience of working for a tour operator in a support role, knowledge of a GDS, ticketing & airline contracts experience would be advantageous.

A team player who is also happy to work alone at times on their own initiative.

 

 

Here are some similar jobs for you to consider...


18 days ago
only 10 days until close
Sales Coach or Training Consultant
London, Central/West End, City, South West London, West Central London
£40k - £50k
21 days ago
only 7 days until close
Business Development Executive - Business Travel
London, Central/West End, City, East London, North London, North West London
£20k - £25k
20 days ago
only 8 days until close
Senior Customer Services Executive/Manager
Central/West End, City
£30k - £40k
16 days ago
only 5 days until close
Travel Deal Product Executive
London
£25k - £30k

Email me newest jobs similar to this one

  Back to the top