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15 days ago
Jewels Travel Recruitment
Salary band: Any
Location: Bedfordshire
Job type: Permanent
Contact: Jewels Travel Recruitment
Category: Customer Service Jobs
Sales Support Consultant- Travel company Offices based Luton Salary 15k plus commission OTE 18K 40 hours per week, Monday-Saturday- Flexible to meet the needs of the business Role Summary The main focus of the role will be to assist customer's telephone enquiries whilst maximizing all sales opportunities and providing an excellent standard of customer service at all times Key Responsibilities To manage clients telephone enquiries, and communicate with clients in a professional, courteous & friendly manner in order to deliver an excellent serviceTo focus on maximising all sales opportunities through customer interaction and following up all quotes to secure sales of ancillary products (airport hotel, airport lounge, car parking, additional luggage, pre-booked or upgraded seats, sports equipment, car hire, transfers, insurance, excursions and tours etc.)Overseeing emails accordingly to priority levels and sequence, responding appropriately where requiredContribute to team profit through achieving individual set targetsTo take client payments (both part and full balances) and process correctly on systemTo provide support to clients if they wish to amend their booking after it has been confirmed and quote the correct price for name amendments, pre booked seats, golf clubs etc.Ensure notes are put on all bookings detailing any quotes or conversations with clients or suppliers.To complete daily tasks assigned in a timely manner. How to Apply Please note only suitable candidate will be contacted for this position. If your skills are not what the client is seeking for this position your CV will be added to our database where you will be considered for other roles as they become available that match your skills and experience. Once you are added to our database you will receive emails of our "New Vacancies" covering all our new and available jobs as they become available Please note our Jewels Recruitments system for job alerts run on keywords that might be in your CV or your post code location is relevant to the new job advertised.. So not always is the job sent to you an exact match of what you are seeking. You will also receive weekly/monthly email newsletters from Jewels Recruitment, listing ALL available jobs in various locations and salary bands. Please advise us if you do not want to receive these new job alerts. FOLLOW JEWELS RECRUITMENT ON TWITTER FOR NEW JOBS, CAREER ADVICE, INDUSTRY NEWS AND MUCH MORE

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