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about 1 month ago
Harry Ramsdens
Salary band: Any
Location: Lancashire
Job type: Permanent
Contact: Harry Ramsdens
Category: Events Jobs
Senior General Manager - North West Liverpool - Competitive Salary

We are looking for a Senior General Manager - North West (Liverpool). As the Senior General Manager you will lead the team by example and work to deliver a memorable experience for customers time and time again. Senior General Managers are business owners and are fully accountable for delivering Company business objectives, financial targets and brand standards. They proactively identify growth opportunities and are tuned into the local market and customer needs.

We concentrate on what we do best which is ensuring that the same Harry Ramsden's recipes and tradition are delivered in the same way as they would have been when Harry started the business in 1928.

You must be:


Exceptionally organised and have an ability to display leadership skills in a fast paced environment
Able to coordinate and manage the smooth running of the shift with super efficiency
Able to ensure your team deliver first rate service and fantastic food to every customer
Flexible and hardworking, always leading by example
Able to travel to other locations as the business requires
Service oriented and customer focused at all times
Experienced in a similar role


Responsibilities Include:


Analysing and planning restaurant sales levels and profitability
Organising marketing activities, such as promotional events with assistance from Head of Marketing
preparing reports at the end of the shift/week, including staff control, food control and sales
Agreeing budgets with senior management
Coordinating the operation of the restaurant during scheduled shifts
Recruiting, training, managing and motivating staff
Responding to customer queries and complaints
Maintaining high standards of quality control, hygiene, and health and safety
Checking stock levels, ordering supplies and preparing cash drawers


What we can offer in exchange:


28 days holiday (pro-rata)
Bonus Scheme
Fast Progression Opportunities
Pension Scheme (Nest)
Free meal on shift (6 hours plus)
Staff Discount
Refer a friend scheme



If that all sounds like you, our team would definitely want to hear from you!


PLEASE ONLY APPLY TO WORK WITH US IF YOU ARE ELIGIBLE TO WORK IN THE UK. WE WILL NOT INTERVIEW ANYONE WITHOUT THE RELEVANT DOCUMENTATION.

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