Calling all experienced Retail Travel candidates! Do you consider yourself a dynamic senior travel candidate or assistant travel manager? Do you thrive off the challenge of increasing travel sales and getting the best out of yourself and those around you? Are you an experienced senior travel consultant looking for the next step in your career? If yes then this is the role for you! A leading independent retail travel agency are looking for experienced candidates in the Oxfordshire area. This is a fantastic company that look after their employers and offer the chance to progress further.
JOB DUTIES: * To assist, lead, motivate and energise your colleagues and others in the team * Be hands on, taking enquiries ranging from European packages to long-haul tailor-made itineraries * Adjusting to trends whilst suggesting ideas and solutions to improve revenue and profit. * Work with the branch manager to ensure that your branch goes from strength-to-strength * Make sure you are reaching and exceeding targets * Keep your product and brand knowledge up to date whilst having in-depth knowledge of the company's brochures and destinations and preferred suppliers * Deal with complaints in a calm and diplomatic manner * Be able to deal with a wide range of both internal and external customer issues * Use your excellent geographical skills to assist customers with their requirements
EXPERIENCE REQUIRED: * Relevant travel industry experience * Excellent level of customer service skills * Geographical knowledge - Worldwide * Understanding of the travel industry * Be a team player and happy to adapt * Commercial awareness and the ability to inspire those around you * At all levels you'll need a passion for customer service and a strong track record in sales.
THE PACKAGE: My client offers a very competitive salary, in the region of £14-£16.5k and additional commission, incentives and bonuses. They also offer additional benefits including discounts and pension, which make it an attractive package. This is a great company to get in with that also offers further progression.
INTERESTED: If you are interested in this great opportunity please send across a copy of your CV to firstname.lastname@example.org or follow the link TO APPLY. For more information please call Dave at Travel Trade Recruitment on.