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9 days ago

As Senior Travel Consultant/Team Leader you will be:

  • Overseeing and personally calling prospective new enquiries and data base customers
  • Developing demand by taking incoming customer enquiries by phone and email
  • Identifying customer needs and finding matching villas to increase bookings to enquiry ratios
  • Develop and increase customer and agent contacts as well as lifestyle companies, travel counsellors and PA’s
  • Ensure that any sales both own and team are followed by correct customer and supplier documentation
  • Personally manage own bookings of individual, group and special occasions
  • Check and manage on line bookings
  • Develop team knowledge
  • Both personally and with team, upsell and maximise sales opportunities at all times
  • Monitoring, measuring and training other staff

The successful Senior Travel Consultant/Team Leader will have a proven sales record in a Travel Consultant position where you have been able to build relationships with clients and deliver repeat business with excellent communication and people skills. As Senior Travel Consultant/Team Leader you will ideally have experience of supervising other staff, though this would be an excellent opportunity to start developing manager skills.

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