3 months ago
Ensures friendly, efficient, and effective service of food and beverage to all guests, in a timely fashion, adhering to company standards. Responsibilities: Provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff and culinary production team. Greets, and makes welcome, each guest seated in assigned station. Takes initial food and/or beverage order within 5 minutes of guest being seated.Provides service to and is accountable for an assigned station.Responsibility to sell on a consistent basis, while continuing to create new strategies for increasing the check average of each guest. Responsible to up sell on any given opportunity.Responsible to generate dish ratio per coverResponsible to generate average food and beverage in accordance to budget. Performs opening and closing procedures including but not limited to the set up and break down of stations, clearing and re-setting up of tables, when necessary and checking tables before service is provided.Maintains and ensures the overall cleanliness of assigned station and the establishment.Performs accurate cash/credit handling and POS procedures in accordance with Company policies and procedures.Up sells food and beverage menu items.Provides friendly, courteous and professional service to all internal and external customers/guests, at all times.Retains and maintains complete knowledge of all food and beverage menu items.Performs all duties in adherence to all company standards.Performs all sequence of service duties in adherence to all company standards.Must have the ability to work a flexible schedule and late hours when necessary.Must have the ability to report to work on time and on a regular basis.
Skills: Floor Staff,Polite and friendly,WaiterWaitress,Server,Greet Customers
Sectors: Bar / Caf / Restaurant
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.One to two years related experience desired.
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