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3 months ago
Pizza Hut
Salary band: Any
Location: Birmingham
Job type: Permanent
Contact: Pizza Hut
Category: Customer Service Jobs
Shift Manager- Delivery Join a Leading Global Brand Pizza Hut is a leading global brand and part of the Yum! family. Together with Taco Bell and KFC we are the largest restaurant operator in the world, with over 40,000 restaurants! A Day in the Life... We believe great people get great results! Join us and you'll become a member of a team that works to ensure our customers always receive the best experience. As a Shift Manager, your role will see you lead the team in maintaining our high standards on every shift you run. You'll have the drive to motivate and coach the team to provide a level of service that 'wows' our customers, and keeps them coming back. As part of the Management team, you'll be supported to develop other skills including driving sales, customer service and controlling costs in order to deliver profit. This role offers a great first step onto the management ladder for people who have passion and the drive to succeed. Skills/Knowledge Required Proven track record of personally delivering high standards of customer service in a pressurised environment; identifying, understanding, and giving priority to satisfying the needs of customers.Experience of coaching, supporting or supervising team members or peers.Excellent communication skills.Planning, organising and time management skills.IT skillsExperience gained within the Hospitality or Retail industries (preferably QSR / fast food).Team Leadership / Shift Manager experience.Experience in sales. Salary and BenefitsAdditionally, on joining us, you can expect world class training, a culture which genuinely celebrates everyone's achievements, plus excellent opportunities to progress your career further. This position is with one of our franchise partners operating as Pizza Hut Delivery. The following will also be included as part of your Job Advert F/T and Permanent (please advise if you wish to change this)Screening Questions: Please confirm you have the right to work in the UKPlease confirm that you have at least 6 months supervisory experiencePlease confirm that you can work F/T, days, evenings and weekends on a shift basis

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