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8 months ago
DCV Technologies Ltd
Salary: £13,643
Location: Grays
Job type: Permanent
Contact: Jordan Lloyd
Category: Cruise Jobs

Shore Excursion Assistant

Grays, Essex

£13,643 (NMW)



The purpose of this role will be to provide administrative support in the construction and implementation of a comprehensive excursion programme for each vessel. Shore Excursion revenues are second only to ticket monies in terms of income and hence this position requires a strong commercial awareness and a methodical and organised approach.



Duties & Responsibilities


·         Typical examples, but not limited to:

·         Build on line templates for ports ready for checking.

·         Process all pre-reg forms/emails for all ships.

·         Live Chat.

·         End of Cruise filing.

·         To respond to all guest pre-cruise correspondence by email/post/phone.

·         Port Guide preparation.

·         Presentation preparation.

·         Ad hoc activities within the Department which may, or may not, be related to the Shore Excursion Dept as might be required from time to time.

·         Ability to do overtime as and when required.

·         The office-based Shore Excursion Assistant will report directly to the Shore Excursions Executive on a day to day basis and ultimately to the Head of Shore Excursions who is responsible for the Department.



Working Hours



·         Standard office hours are Monday to Friday from 09.00 to 17.30hrs.


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