The role will be located in our head office in South Essex, near Lakeside, working within a team handling all matters relating to Shore Excursions world-wide
Duties & Responsibilities
Typical examples, but not limited to:
• Build on line templates for ports ready for checking.
• Process all pre-reg forms/emails for all ships.
• Live Chat.
• End of Cruise filing.
• To respond to all guest pre-cruise correspondence by email/post/phone.
• Port Guide preparation.
• Presentation preparation.
• Ad hoc activities within the Department which may, or may not, be related to the Shore Excursion Dept as might be required from time to time.
• Ability to do overtime as and when required.