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3 months ago
Travel Futures
Salary: £17.5k (OTE £26k)
Location: East London, North West London, South West London, West London
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Customer Service Jobs, Graduate Travel Jobs, Ski Jobs, Tour Operator Jobs, Travel Consultant Jobs

Ski Travel Consultant – Trainee/Graduate Travel role – West London - £17.5k (OTE £26k)

 

A leading ski travel company are looking for Ski Travel Consultant to provide customer service, sales and reservations to a passionate ski travel customer base. As Ski Travel Consultant, you will be working for a well-established ski travel company who are regular award winners with a reputation for a friendly team and travel office, that offer great training and ski travel career development.  An ideal first Ski Travel role!

 

As Ski Travel Consultant, you will:

  • Respond to all sales enquiries and reservations with accuracy and speed in line with personal and departmental targets
  • Responsible for responding to clients using the online sales dialogue feature through the website in line with company standards and agreed timescales
  • Ensuring that all leads are followed up on a daily basis
  • Ensure very high standards of customer care when dealing with clients
  • Ensure processing of emails, cancellations and amendments in line with departmental targets
  • Maximise income from sales calls in line with agreed targets
  • Maintain high levels of product knowledge for all programmes, including our chalets, self-catering and hotel accommodation
  • Responsible for making proactive sales calls to previous clients from our database with the objective of re-booking the client and booking enhancements
  • Contributing accurate and knowledgeable information on blog and forums

 

The successful Ski Travel Consultant will have a passion for ski, with an excellent telephone manner, strong customer service skills, and be well organized. You will ideally have a good knowledge of European ski resorts, and be keen to talk about ski to customers to help them have the best experience possible. 

 

Put your energy & passion for ski into work and make a career with this progressive company!

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